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Data Protection Policy

1. Introduction Aitkens Media Ltd., a marketing and copywriting consultancy, is committed to the protection of personal data. This policy outlines our practices in line with the General Data Protection Regulation (GDPR) and the Information Commissioner’s Office (ICO) standards.

2. Data Collection and Use

  • Personal Data Collected: We collect names and email addresses for communication, service delivery, and invoicing purposes.
  • Methods of Data Collection: Data is collected via newsletters, contact forms, and networking events (both in-person and online).

3. Data Storage and Security

  • Storage: Personal data is stored in a secure CRM and email systems, and Xero for invoicing.
  • Security Measures: We implement robust security measures to protect your data from unauthorised access and misuse.

4. Data Sharing and Disclosure

  • Payment Processing: Stripe is used occasionally for processing payments. We ensure that they comply with our data protection standards.
  • No Unnecessary Sharing: We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties except for the purposes of providing our services.

5. User Rights

  • Users have the right to request access to their personal data and can request that their data be deleted at any time.

Privacy Policy

1. Introduction This Privacy Policy describes how Aitkens Media Ltd., a marketing and copywriting consultancy, collects, uses, and protects your personal information when you use our services or visit our website.

2. Data Collection and Usage

  • Information Collected: We collect names and email addresses for the purposes of communication and service delivery.
  • Use of Information: Your information is used strictly for business communication, invoicing, and service delivery.
  • Newsletter Subscription: We employ a double opt-in process for newsletter subscriptions to ensure consent and avoid spam.

3. Cookies and Tracking Technologies

  • We use cookies and tracking technologies from Facebook, Google, and Google Analytics to enhance user experience and analyse website traffic.
  • Users can manage their cookie preferences through their browser settings.

4. Data Protection Compliance

  • We adhere to the principles of GDPR and are committed to protecting your privacy and data.
  • For any data protection inquiries, please contact Joanna Aitkens.

5. Policy Updates

  • Any changes to our policies will be communicated through our website.

6. User Consent

  • Consent for collecting and processing data is obtained through clear, affirmative actions such as completing a form or subscribing to our newsletter.