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How To Grow Your Business with Direct Messages

65% of consumers prefer dealing with brands they can reliably message on social media. 61% expect a reply faster than 'a year ago'. If your business delays in replying to Facebook, Instagram and Twitter messages (or worse, ignores them altogether!) you could be alienating a large part of your customer...

Are You Only Focusing On New Customers?

As we mentioned in our previous blog post, consumers will quickly switch brands based on...