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Are You Only Focusing On New Customers?

As we mentioned in our previous blog post, consumers will quickly switch brands based on just their experience of customer service. It’s easy for a small or medium business to focus on their brick-and-mortar in-store service. However, in the age of social media, digital ‘online-store’ customer service is just as...

Easter Marketing Trends, Tips & Advice

With Easter just around the corner, we want to share with you some of our...