As we mentioned in our previous blog post, consumers will quickly switch brands based on just their experience of customer service. It’s easy for a small or medium business to focus on their brick-and-mortar in-store service. However, in the age of social media, digital ‘online-store’ customer service is just as...
Facebook Adds Instagram Scheduling to Creator Studio
At last, native Instagram scheduling in an official app! Scheduling Instagram posts has always...Are Instagram Likes About To End?
A few days ago Facebook started a trial in Canada to hide the number of...New: Slicker & Quicker Facebook Reactions
How quickly do you use Facebook reactions on posts? Very soon you'll be able to...
Have you planned your holiday marketing campaigns? Do you know which special offers you’ll be releasing during Black Friday, Thanksgiving...
There are two main gripes that businesses have with maintaining their social media profiles. The first is that it takes...
